Assess the causeFollow the evidence.
Locate the noise and inspect mountings, cabinet contact, blower, fan and compressor operating conditions.
The exact model and operating conditions determine which tests apply. These are possible inspection directions, not a list of components that must be changed.
Before the appointmentKeep the useful details.
Record the sound from a safe position and say whether it comes from the indoor or outdoor unit.
Record the timing, previous work and accessible model label. Do not remove covers or handle live, refrigerant or pressurised components to obtain information.