Defects · Washing machine
The pump hums without emptying water, runs intermittently or does not operate. A quiet pump may lack power from another fault; a humming pump may be obstructed rather than electrically failed.
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The pump hums without emptying water, runs intermittently or does not operate.
A quiet pump may lack power from another fault; a humming pump may be obstructed rather than electrically failed.
A model-specific approach
Check blockages, impeller condition, wiring and the command reaching the pump.
The exact model and operating conditions determine which tests apply. These are possible inspection directions, not a list of components that must be changed.
Mention whether draining works sometimes and whether the filter was recently cleaned.
Record the timing, previous work and accessible model label. Do not remove covers or handle live, refrigerant or pressurised components to obtain information.
Completion
Water removal and pump-joint sealing should be confirmed during a drain test.
Discuss which operation was checked and what to observe during normal use. Keep the service date, model and work description if you need to report the symptom again.
Related information
10 questions for this page
Yes. A blockage can prevent effective operation without proving an electrical pump failure.
It may not be receiving the appropriate command or supply. Wiring and control conditions require checks.
Yes. The full drain path should be assessed instead of limiting inspection to one part.
Yes. Record when draining works, the sound and any code to help investigate the intermittent condition.
No. Pump operation, connections and other restrictions may still need inspection.
The exact appliance model and compatible part identity should be confirmed; similar-looking pumps may differ.
Yes. Seals and connections also need checking, not just whether water leaves the drum.
No. The error can result from other restrictions or controls; diagnosis should precede ordering.
Tell the technician when it was cleaned and whether the drainage or leakage issue began immediately afterwards.
A drain test should show effective water removal and sound sealing at the pump’s serviced connections.
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Tell us the appliance, the problem and your locality.