Defects · Washing machine
The washer grinds, rattles or knocks at a particular point in the cycle. Coins, loose fittings and worn bearings do not require the same repair. The cycle stage helps narrow the checks.
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The washer grinds, rattles or knocks at a particular point in the cycle.
Coins, loose fittings and worn bearings do not require the same repair. The cycle stage helps narrow the checks.
A model-specific approach
Locate the noise during wash, drain or spin and inspect the relevant pump, drive, drum or suspension components.
The exact model and operating conditions determine which tests apply. These are possible inspection directions, not a list of components that must be changed.
Keep a recording of the noise and note the load used when it happened.
Record the timing, previous work and accessible model label. Do not remove covers or handle live, refrigerant or pressurised components to obtain information.
Completion
The same stage should be reassessed after repair with an appropriate controlled test.
Discuss which operation was checked and what to observe during normal use. Keep the service date, model and work description if you need to report the symptom again.
Related information
10 questions for this page
Wash, drain and high-speed spin use different components, so timing helps locate the source.
Yes. Foreign objects can cause sound, but inspection must establish the location and any associated damage.
Drum-support wear is one possibility. The technician should assess bearings, shaft and other rotating parts.
No. Pump or drainage-related components may be involved at that stage.
Stop using it and arrange assessment, especially if accompanied by heavy movement, leakage or a burning smell.
Yes. Positioning, feet and contact with surrounding surfaces can contribute to noise.
Record safely from outside the machine and identify the programme stage and approximate load.
Load affects the forces on moving parts. Explain the conditions under which the noise normally occurs.
Yes. Nearby objects or hoses can rattle, but do not dismantle the cabinet to investigate internal components yourself.
The relevant cycle stage should be reassessed under suitable conditions and compared with the original complaint.
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