Defects · Washing machine
The washer powers up but will not start, or stays completely inactive. A door not latched fully can prevent a cycle even with a working display.
Start here
The washer powers up but will not start, or stays completely inactive.
A door not latched fully can prevent a cycle even with a working display.
A model-specific approach
Check supply, programme selection, delay or child-lock settings, door/lid lock and the start-control circuit.
The exact model and operating conditions determine which tests apply. These are possible inspection directions, not a list of components that must be changed.
Tell us whether the panel lights up, the door locks, or the machine gives a beep.
Record the timing, previous work and accessible model label. Do not remove covers or handle live, refrigerant or pressurised components to obtain information.
Completion
The chosen programme should begin normally after the cause is resolved.
Discuss which operation was checked and what to observe during normal use. Keep the service date, model and work description if you need to report the symptom again.
Related information
10 questions for this page
Settings, door locking, supply conditions or the start-control sequence may prevent operation despite a powered panel.
Yes. Check the exact model instructions and report any symbols before assuming an internal fault.
No. Latch alignment or the lock mechanism may still prevent the required confirmation.
Record the sound and display response. They may help identify a setting or an unmet starting condition.
Yes. The supply path needs safe assessment along with the appliance; working room lights are not enough evidence.
No. Use only model-supported instructions and preserve any displayed error for the technician.
Note which programmes work and their settings. That is more informative than saying the whole machine is dead.
No. Locks, settings, connections and other conditions must be checked before attributing the fault to the board.
State whether the display illuminates, buttons respond, the lock engages and water begins entering.
The intended programme should begin normally and pass the relevant initial conditions without repeated manual intervention.
Let’s take the next step
Tell us the appliance, the problem and your locality.