Guides · Washing machine
A new installation that moves violently may need an installation check before any component is condemned. Stop an unstable cycle and tell us whether the washer was recently moved.
Start here
The machine shakes heavily, shifts position or bangs during spin.
A new installation that moves violently may need an installation check before any component is condemned.
A model-specific approach
Check floor stability, feet, load distribution, transit bolts where applicable, suspension and drum support.
The exact model and operating conditions determine which tests apply. These are possible inspection directions, not a list of components that must be changed.
Stop an unstable cycle and tell us whether the washer was recently moved.
Record the timing, previous work and accessible model label. Do not remove covers or handle live, refrigerant or pressurised components to obtain information.
Completion
A balanced test load should remain stable on a suitable floor after corrections.
Discuss which operation was checked and what to observe during normal use. Keep the service date, model and work description if you need to report the symptom again.
Related information
10 questions for this page
The machine shakes heavily, shifts position or bangs during spin. Note when it begins and whether another function still works.
A new installation that moves violently may need an installation check before any component is condemned. Compare that explanation with the actual operating conditions before describing the symptom as a failed component.
Check floor stability, feet, load distribution, transit bolts where applicable, suspension and drum support. Internal electrical, pressurised and refrigerant work should be handled by a suitable technician.
Stop an unstable cycle and tell us whether the washer was recently moved. Keep those observations with the model number so the technician can reproduce the reported conditions.
A balanced test load should remain stable on a suitable floor after corrections. Use these observations to describe progress; do not treat one short run as proof that an intermittent issue has ended.
No. This guide explains the inspection route; it cannot establish a component diagnosis remotely. A new installation that moves violently may need an installation check before any component is condemned.
Use the full washing machine model code, not just the brand. Check floor stability, feet, load distribution, transit bolts where applicable, suspension and drum support.
Stop if there is smoke, a burning smell, dangerous movement or water near electrical parts. Isolate supplies only if safe. Stop an unstable cycle and tell us whether the washer was recently moved.
Yes. Record from a safe position without removing covers. The machine shakes heavily, shifts position or bangs during spin. Capture that behaviour if it occurs naturally.
Send the model, symptom, locality and preferred time within 8 AM–8 PM to 9342652963. Stop an unstable cycle and tell us whether the washer was recently moved.
Let’s take the next step
Tell us the appliance, the problem and your locality.