Defects · Washing machine
Water escapes during filling, washing, draining or from the door. Excess suds can cause overflow; a leak during draining points to a different path from a leak during filling.
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Water escapes during filling, washing, draining or from the door.
Excess suds can cause overflow; a leak during draining points to a different path from a leak during filling.
A model-specific approach
Trace the first wet point and inspect hoses, joints, dispenser, door seal, pump housing and tub connections as appropriate.
The exact model and operating conditions determine which tests apply. These are possible inspection directions, not a list of components that must be changed.
Note the cycle stage and isolate the water supply if you can do so safely.
Record the timing, previous work and accessible model label. Do not remove covers or handle live, refrigerant or pressurised components to obtain information.
Completion
The affected cycle stage should be tested again, checking nearby joints as well as the repaired point.
Discuss which operation was checked and what to observe during normal use. Keep the service date, model and work description if you need to report the symptom again.
Related information
10 questions for this page
Water travels through different hoses and connections at those stages, so the first wet point matters.
Excess suds can contribute to overflow. Report the detergent type and dose alongside the leak location.
No. Debris, seating, detergent conditions and other factors can affect sealing; inspection identifies the cause.
The sealing and connections in that area may need inspection, especially after recent cleaning or service.
Stop use and avoid wet electrical connections. Isolate the supply only where safe and seek professional assistance.
Yes. That can make leaks intermittent, so record which cycle stage produces them.
Show the first wet point and surrounding floor from a safe position, along with the appliance model.
Yes. The outlet and surrounding plumbing should be distinguished from an appliance connection fault.
No. The source and component condition must be identified; excessive force can damage fittings.
Recheck the affected cycle stage and nearby joints, rather than assuming the absence of a puddle at rest proves success.
Let’s take the next step
Tell us the appliance, the problem and your locality.